I am a Marriott Titanium member. We stayed at W hotel for 5 nights. Best Family Hotels in Aspen on Tripadvisor: Find 10,758 traveller reviews, 9,285 candid photos, and prices for 21 family hotels in Aspen, Colorado. Hello ssia8035, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Aspen. We hope you will choose us again on your next visit to our area. We also appreciate you sharing that you had an enriching Thanksgiving celebration with us this time too. Their desire to give every guest the best experience possible, down to the smallest detail, is something that makes us very proud. I did not expect to be greeted by such rude and unconcerned employees. Best Marriott Hotels in Aspen: find 1,339 traveller reviews, candid photos, and prices for 3 Marriott Hotels in Aspen, CO. Super close to ski lift, shops and hiking trails. Seth was making us dinner reservations at a restaurant and we stopped back by the front desk and he promised to call as soon as he obtained them but we never received a call. We value your business and would welcome another chance to prove ourselves and show you our commitment to exceptional hospitality. With every amenity to make your stay as comfortable, convenient, and safe as possible, you’ll experience mountain hospitality at its finest at our Aspen, Colorado hotel. Flights Best in Winter: W Aspen. Service was horrible before even arriving! more. The Sky Residences at W Aspen represent a compelling statement of space and meticulous design that defies expectations. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and … Relax in total ease, knowing that everything is taken care of in our spacious, diligently cleaned and delightfully appointed guestrooms where “home comforts” take on a whole new meaning. Like most things in Aspen, lodging is expensive. Book W Aspen, Aspen on Tripadvisor: See 33 traveler reviews, 133 candid photos, and great deals for W Aspen, ranked #6 of 32 specialty lodging in Aspen and rated 4 of 5 at Tripadvisor. The service from the air port pick up to the check in process to the escort to the room. The W car service was a life saver as the Uber/Lyft situation in Aspen is very limited. Once we arrived the front desk staff was so warm and accommodating, it made the disappointment from the hotel change a distant memory. Thank you, Katie Menary Senior Rooms Operations Manager, We originally had a reservation at the St. Regis, but our reservation was canceled by the hotel due to booking during their seasonal closure. I think it was a guy named Daniel who identified himself as the front desk manager. There are more places to choose from in the Aspen area. Special shout out to JJ! Hand sanitizer available to guests & staff. We look forward to sharing your kind comments with them! Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. Very pleased with the W Aspen! Best Spa Resorts in Aspen on Tripadvisor: Find 4,778 traveller reviews, 3,429 candid photos, and prices for 7 spa resorts in Aspen, Colorado. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. WELCOME TO HOTEL ASPEN. Perfectly situated in town. 56 13. We recommend calling ahead to confirm details. Careers at Hotel Aspen. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Brand new & great service! Get to know W Aspen by reading hotel reviews from recent visitors - then reserve your stay and experience our luxury Alpine Escape for yourself. The Sky Residences at W Aspen The Residences are in prime locations within the building, featuring expansive views of Aspen Mountain, Independence Pass, Red Mountain, or downtown Aspen. This was disappointing as we were very excited to stay at the St. Regis, but Cynthia did a fabulous job of assisting with a new reservation at the W and even upgraded us to a great room. Pool and jacuzzi perfectly located. Good staff, nice rooftop. Retreat to W Aspen for a unique lifestyle experience on the slopes of Aspen Mountain. Aspen Mountain is minutes away. French Alpine Bistro - Creperie du Village, Response from Team Marriott, Agency / Consultant at W Aspen. Making stops in vibrant destinations such as Beijing, Seoul and Tokyo, giving Chef Siao the Latitude to indulge palates with global flavors rotating with the seasons. Best Aspen Hotels on Tripadvisor: Find 11 443 traveller reviews, 9,946 candid photos, and prices for hotels in Aspen, Colorado, United States. While we are glad you had a good stay with us and liked our Talent, we are sorry for the billing issues you outlined. Ask DontMoke about W Aspen. more. Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities. Best Aspen Resorts on Tripadvisor: Find 5,199 traveller reviews, 4,554 candid photos, and prices for 6 resorts in Aspen, Colorado. A high level W in Aspen should not be included in in one of those disappointments. I love the rooftop, beautiful views with a heated pool and jacuzzi. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. We will share your kind words with Seth for taking such great care of you. Beyond that, there was quite the failure. We look forward to hosting you again for another stellar experience. The hotel staff is very engaged and they are literally there for you. Please see our partners for full details. Yes, paid public parking nearby and valet parking are available to guests. Your concerns have been shared with the appropriate individuals, and we will make sure this is not repeated. Thank you, Katie Menary Senior Rooms Operations Manager, Great stay but charged my card when I paid with points. Great experience dining at Living Room, tasty food and lovely fire place. We are thrilled to learn that our graciously appointed accommodations and impeccable hospitality helped you make your getaway to Aspen a great one. HayMax Hotels, founded in Aspen, CO, is a growing boutique hotel firm with two hotels in Aspen, CO and two hotels in Ketchum, ID, home of the Sun Valley Ski Resort. We had sent some baggage down earlier in the day of our departure (we had a lot of bags with skis, snowboards, etc. And the person in charge of all this greatness is Mr. Seth , the front desk manager. - See 272 traveler reviews, 15 candid photos, and great deals for Hermosa Beach, CA, at Tripadvisor. We aim to give each guest the absolute best service possible, and we are disappointed that we fell short. We are grateful for your feedback and would welcome the opportunity to provide you with the limitless hospitality for which we are known. Will come back again, thank you W Aspen. Own or manage this property? Hello rusk2, Thank you for the fantastic review and for pointing out all the details that amplified your stay at W Aspen. etc) to be loaded into our vehicle that we were driving back to Denver. Hello giuliatR7321WS, Thank you for taking the time to share that your stay at W Aspen was perfect in every way. The vehicle was loaded upon our arrival in the lobby and we departed. This is the version of our website addressed to speakers of English in the United States. Thank you, Katie Menary Welcome Office Manager. The nice music and cool atmosphere in the “ living room” spot there allowed me to work some during lunch and have nice cup of tea or cocktail in the afternoon. Reviewed 25 September 2019 . But other than that, have no complaints and would stay again. The hotel is new. Thank you, Katie Menary Senior Rooms Operations Manager. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. We are delighted you loved our vibrant accommodations and beautiful location with its stunning views. Please see our partners for full details. Although the hotel was very new at the time, the staff more an made up for any bumps on the road that you would expect at a very new hotel. Top room amenities include a minibar, air conditioning, and a desk. On behalf of all of us, we invite you to visit us again in the future. They do pay attention to food and beverage presentation and taste. Remixing alpine luxury with bold adventure, our hotel in Aspen, Colorado is the newest accommodation slope-side. We love knowing we could make you feel at home and our fantastic Talent, never boring location, exceptional amenities, as well as our comfortable accommodations added to the enjoyment of your visit. Overall we had. As one of the only Alpine Escapes in North America, W Aspen is poised to carve out a new era of luxury. Upon checkout, the valet forgot to come get our luggage and bring our car. Mix and mingle in our sophisticated Living Room. Stayed for one night! Are there opportunities to exercise at W Aspen? Nearby landmarks such as Wheeler Opera House (0.2 mi) and Mill Street Fountain (0.3 mi) make Hotel Aspen a great place to stay when visiting Aspen. My only complaint is that they charged my card when I paid with points. However, we are sorry for not meeting your expectations with the breakfast we serve. The Innsbruck, Hotel Jerome, Auberge Resorts Collection, and Limelight Hotel Aspen received great reviews from travellers looking for a romantic hotel in Aspen. I have been for several years now. See more questions & answers about this hotel from the Tripadvisor community. the only thing I would change (and this was my fault), is making sure I had a room on the 2nd floor or above -- the first floor rooms, while large, only have a tiny window and are cave-like. Hand sanitizer available to guests & staff. Choose the best airline for you by reading reviews and viewing hundreds of ticket rates for flights going to and from your destination. He took, Hello whereto2next, Thank you for being a valued Marriott Bonvoy Titanium Elite member and for taking the time to leave a review. In the low season (think April through May and October to early November), the W Aspen has rooms that start around $250 – $350 per night. Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge. We are delighted to learn that you loved our scrumptious food and that our limitless hospitality helped to elevate your visit. It is good to know you were pleased with your comfortable room. Yes, guests have access to a pool and a fitness center during their stay. If you want to go during a peak time of the year, such as ski season, expect to pay sky-high rates for many things. You'll find our hotel nestled at the base of one of the world's most fabled mountains, with access to all of its coveted slopes and trails - plus stunning 360° mountain views and striking architectural and interior design. The dining service was exceptional! Our boutique hotel is within minutes of many additional outdoor activities, including paragliding, rock climbing, paddle boarding and white water rafting. We can't wait to welcome you back! It was our pleasure hosting you, and we look forward to seeing you again soon. It took 20 minutes to get them back and there were only 4 tables occupied in the whole restaurant. 39 Degrees at W Aspen, takes you on a culinary jaunt along the 39th parallel to the Far East. Conveniently located restaurants include French Alpine Bistro - Creperie du Village, Paradise Bakery & Cafe, and New York Pizza. Book W Aspen, Aspen on Tripadvisor: See 30 traveler reviews, 130 candid photos, and great deals for W Aspen, ranked #6 of 32 specialty lodging in Aspen and rated 4 of 5 at Tripadvisor. However, during the peak ski season, rooms can start closer to $1,000 per night and go up from there. Thank you, Katie Menary Welcome Office Manager, Tripadvisor Plus Subscription Terms & Conditions. Live it up and soak it in. I expected quite a bit from this hotel. Private parking can be arranged at an extra charge. He is a true asset to this property !! Thank DontMoke . Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay. The staff is amazing. We appreciate your feedback, and we look forward to hanging out again soon. Which room amenities are available at W Aspen? So glad we stayed here and not Snowmass. See the full list: Romantic Hotels in Aspen. With ski-to-door access, the 4-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. Rooftop is a bonus with amazing views and hot pool! Thank you, Katie Menary Welcome Office Manager. What are some of the property amenities at W Aspen? Clear Lake, Minnesota. Thank you for your business, and we look forward to welcoming you again on your next visit to our area. What are some restaurants close to W Aspen? A limited collection of only Six three-bedrooms and Five two-bedroom W-branded Residences. Though covid restrictions were enforced the staffs tried to make every attempt to let guests use the amenities There was daily house keeping and turn down service . In addition to adventure experiences, we're surrounded by museums, art galleries and music venues. I mean this guy has no apparent training in customer service that I could discover. Thank you, Katie Menary Senior Rooms Operations Manager, Tripadvisor Plus Subscription Terms & Conditions. Aspen is an iconic winter destination for the global jet set, but not many … The views on roof top pool/ jacuzzi are amazing as well . Prices above are provided by partners for one room, with variable occupancy rules as provided by the property, and do not include all taxes and fees. WiFi and an airport shuttle are free, and this hotel also features 3 … Thank you, Katie Menary Senior Rooms Operations Manager. He is great at what he does . 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