Accepted deposits, cashed checks and reconciled vault cash nightly. Expert Tip: Don’t make your operations manager resume summary first. Updated reference charts to reflect product information as per the dental networks and also as listed on the website. Dedicated US Army Cyber Operations Specialist (17C), seeking IT head position at Orion Tech. Successfully completed numerous certifications regarding ethics, compliance and privacy in the workplace. Exceeded all call metrics including average handle time, call quality (averaged 95/100) and after call work. Skills : Microsoft Office Suite(experience With Pivot Tables, And Statistical Analysis), Experience In SAP/ERP Systems, Strong Quantitative, and Analytical, Detail Oriented, Excellent Communication, Customer Service, and Organized. Performed time keeping for 45+ agents on a weekly basis. Articulated audit findings, risks and detailed recommendations to upper management. Skills : Results-oriented, Dynamic Operations Professional,Quality Assurance,MS Word, MS Excel, PowerPoint, SAP, MAXIMO, and Stock N Roll. Delegate incoming requests and projects and ensure completion, Prepare and calculate monthly client invoicing, Document and train on internal procedures and identify problem areas to increase efficiency, Assist in benefits administration, including 401(k), Prepare proposals to new clients and service reviews for existing clients, Strategize and document processes, then implement the process with/for the client, Interpret client needs, identify what is needed to accommodate them, confirm execution of duties, and implement ongoing procedures, Identify and solve any logistical problems that arise in a quick, efficient and professional manner, Manage safe and efficient transportation of students and staff during program, Utilize the Operations Team vehicles as dictated by program needs, Advance the location of program events to ensure proper set up and the logistical success of the event, Follow accounting procedures for petty cash expenses, Set up accounts in software for clients and suppliers, Review with clients the requirements regarding products desired, Contact suppliers for product information with pricing, Cross reference items needed to items supplied from each distributor, Perform bid analysis each client before go-live, Participate in daily and monthly meetings for business standpoint and progress. Effectively communicate Variable Universal Life product features to individual policy owners and insurance agents. Rigorously adhered to bank standards, procedural requirements, and regulatory policies guidelines; successfully completed yearly compliance audits set forth by company policy. Resume Skills: Hard Skills vs. Soft Skills. Worked closely with Tactical Operations team to maintain 1-2 day shipping standards. And don’t worry, we promise, we will have much more info on resume summary statements, what they are and how to use them…but that’s another blog post. Actively engaged and leader in company manage safe work process by daily engagement of workforce onsite by addressing safety concerns/issues, encouraging safe behavior and conduct audits to identify and close gaps in processes or organizational capability. Composed findings with conclusions to minimize companies' risk and exposure to potential losses. Currently managing a territory that includes Western Montana, Idaho, and eastern Washington to the greater Seattle area. Reviewed loan servicing files and supporting documentation to ensure the business followed guidelines and adhered to SCRA (Service members Civil Relief Act) and company Firm wide Policy. Communicating with financial advisors of case status via email and phone. Proficient in Microsoft Word, PowerPoint; internet applications. Took on the responsibility for opening books to "full-view" in response to customer requests, working with in-house counsel to ensure compliance with copyright laws and [company name] procedures. Reviewing daily freight shipments to ensure timely delivery to meet and exceed customer expectations. A completed degree from an accredited institution is the minimum level of education for this employment. Advised current and potential customers on accounts/products to maximize new money and increase customer. 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